  | |  | Narrowing Down A Strange Problem | Narrowing Down A Strange Problem 2004-09-15 - By Tim Burden
Hmm, note the different IP address? I think you tracerouted the wrong host name, Samuel.
----- Original Message ----- From: "Gold, Samuel (Contractor)" <GoldS@(protected)> To: <users@(protected)> Cc: <ddonahue@(protected)> Sent: Wednesday, September 15, 2004 12:26 PM Subject: RE: [users@(protected)] Narrowing Down A Strange Problem
> I was not able to view your site and I am in Virginia. > > Here is my traceroute minus my host info. > traceroute www.cyberOne.com > traceroute: my host stuff here. > traceroute to www.cyberOne.com (203.251.80.133), 30 hops max, 40 byte > packets > 1 host stuff here 0.722 ms 0.749 ms 0.463 ms > 2 209.22.99.10 (209.22.99.10) 0.812 ms 0.909 ms 1.041 ms > 3 209.22.99.20 (209.22.99.20) 2.345 ms 1.406 ms 3.341 ms > 4 206.38.93.33 (206.38.93.33) 5.108 ms 2.965 ms 3.354 ms > 5 33.250.52.1 (33.250.52.1) 22.356 ms 19.470 ms 19.197 ms > 6 198.26.122.9 (198.26.122.9) 18.565 ms 18.825 ms 24.688 ms > 7 198.26.122.50 (198.26.122.50) 20.241 ms 19.201 ms 21.160 ms > 8 63.149.72.25 (63.149.72.25) 19.821 ms 19.513 ms 19.636 ms > 9 205.171.209.77 (205.171.209.77) 18.944 ms 20.644 ms 22.846 ms > 10 205.171.8.222 (205.171.8.222) 19.658 ms 21.841 ms 21.747 ms > 11 205.171.251.34 (205.171.251.34) 21.535 ms 19.979 ms 27.112 ms > 12 209.244.219.181 (209.244.219.181) 20.428 ms 22.009 ms 27.661 ms > 13 so-2-1-0.bbr2.Washington1.Level3.net (209.244.11.13) 22.229 ms 23.164 > ms 21.219 ms > 14 so-0-0-0.bbr1.SanJose1.Level3.net (64.159.1.133) 97.001 ms 96.782 ms > 97.082 ms > 15 so-14-0.hsa3.SanJose1.Level3.net (4.68.114.154) 100.608 ms 100.462 ms > 98.983 ms > 16 65.57.246.14 (65.57.246.14) 97.719 ms 98.150 ms 98.780 ms > 17 211.48.63.229 (211.48.63.229) 237.281 ms 236.760 ms 238.096 ms > 18 218.145.63.217 (218.145.63.217) 237.439 ms 235.780 ms 255.981 ms > 19 220.73.150.129 (220.73.150.129) 316.202 ms 238.392 ms 235.265 ms > 20 220.73.148.22 (220.73.148.22) 240.471 ms 293.412 ms 242.580 ms > 21 203.232.42.230 (203.232.42.230) 239.512 ms 241.816 ms 239.803 ms > 22 211.48.168.170 (211.48.168.170) 241.063 ms 239.663 ms 239.349 ms > 23 211.224.121.250 (211.224.121.250) 242.040 ms 246.970 ms 241.131 ms > 24 * * * > 25 * * * > 26 * * * > 27 * * * > 28 * * * > 29 * * * > 30 * * * > > -----Original Message----- > From: David P. Donahue [mailto:ddonahue@(protected)] > Sent: Wednesday, September 15, 2004 11:56 AM > To: users@(protected) > Subject: RE: [users@(protected)] Narrowing Down A Strange Problem > > > So far people who can view the site are in: > South Carolina > North Carolina > Missouri > Arkansas > And people who can not are int: > Massachusetts > New York > California > > The only pattern I can derive from that data is the number of hops in the > route. > > > -----Original Message----- > From: Aman Raheja [mailto:araheja@(protected)] > Sent: Wednesday, September 15, 2004 11:53 AM > To: users@(protected) > Subject: Re: [users@(protected)] Narrowing Down A Strange Problem > > > From how many different locations / ISPs / people you have seen this > problem? > I am from St Louis and am able to see the site. > Thanks > > David P. Donahue wrote: > > >>>Did work fine for me. What is the error people get > >>>who can't access it for whatever reason and how do > >>>you know that there is this 1250 byte limit? > >>>Aman Raheja > >>> > >>> > > > >No error is received for >1250b responses, it just never gets to the > >client. I haven't narrowed it down to a specific byte size, but the > >pattern of positive results vs. time-outs seems to hold at > >approximately 1250 bytes. I've made a large number of GET requests and > > >the pattern has held. Even directory listings from Apache itself fit > >the pattern if there are enough files in the directory to bring the > >generated response above the 1250-ish-byte line. > > > >If you were able to view the site, might I ask your general location > >and/or ISP? > > > > > >David P. Donahue wrote: > > > > > > > >>Before I get into the details of my problem, let me specify that it is > >>my belief that the Apache software (version 1.3.31) is _not_ at fault > >>for this and I am just looking to either: 1) confirm that and look for > > >>solutions elsewhere; or 2) be proven wrong and hopefully solve the > >>problem here and now. > >> > >>The Scenario: > >> I have a simple website with a bunch of static files that is in place > >> > >> > > > > > > > >>for no other reason than to test connectivity and other issues before > >>I > >> > >> > > > > > > > >>work on the new site(s). For the curious, this site is located at > >>http://www.cyber0ne.com and, keep in mind, a lot of the functionality > >>of the site itself is broken and it's a crappy old site from when I > was > >> > >> > > > > > > > >>in college. > >> > >>The Symptoms: > >> Browse to the site from the localhost (0 hops): no problems. Browse > >>to the site from LAN hosts (1 hop): no problems. Browse to the site > >>from hosts in the general metropolitan vecinity (few hops): no > >>problems. Browse to the site from across the country (many hops): > >>strange problems seen. > >> Requests are sent to the server, noted in its logs, responded to as > >> > >> > > > > > > > >>usual. However, only responses (just simple GET requests for static > >>files here) with fewer than approximately 1250 bytes are received by > >>the client. Server logs show nothing out of the ordinary, but > >>responses greater than approximately 1250 bytes are never received by > >>the client and time out. > >> > >>The Question(s): > >> Has anyone seen anything like this before? > >> Can you think of _anything_ in Apache which may result in such > >>behavior? Can you, from wherever you are, access the site? (The root > >>index page > >> > >> > > > > > > > >>exceeds the 1250-ish-byte limitation so, if you can see that, you > >>should be good.) > >> > >> > >> > >> > > > --------------------------------------------------------------------- > The official User-To-User support forum of the Apache HTTP Server Project. > See <URL:http://httpd.apache.org/userslist.html> for more info. To > unsubscribe, e-mail: users-unsubscribe@(protected) > " from the digest: users-digest-unsubscribe@(protected) > For additional commands, e-mail: users-help@(protected) > > > > --------------------------------------------------------------------- > The official User-To-User support forum of the Apache HTTP Server Project. > See <URL:http://httpd.apache.org/userslist.html> for more info. To > unsubscribe, e-mail: users-unsubscribe@(protected) > " from the digest: users-digest-unsubscribe@(protected) > For additional commands, e-mail: users-help@(protected) > > > > > --------------------------------------------------------------------- > The official User-To-User support forum of the Apache HTTP Server Project. > See <URL:http://httpd.apache.org/userslist.html> for more info. > To unsubscribe, e-mail: users-unsubscribe@(protected) > " from the digest: users-digest-unsubscribe@(protected) > For additional commands, e-mail: users-help@(protected) >
--------------------------------------------------------------------- The official User-To-User support forum of the Apache HTTP Server Project. See <URL:http://httpd.apache.org/userslist.html> for more info. To unsubscribe, e-mail: users-unsubscribe@(protected) " from the digest: users-digest-unsubscribe@(protected) For additional commands, e-mail: users-help@(protected)
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