Hi,
you must set your server configuration to the right directory.
http://www.eshoppingcity.net/showaddcustomerform.do doesn't work -> 404.
http://www.eshoppingcity.net/eshop/showaddcustomerform.do works.

Insert in your CATALINA_HOME/conf/server.xml the Lines

<Context path="" docBase="eshop" debug="0" reloadable="true"
crossContext="true"/>

between the Host tags.

Steffen

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